1. PRODUCT RETURNS
In case you wish to return a product with a view to replacing it, this can be materialized as follows:
The return must take place within (14) fourteen calendrical days of delivery as proved by the accompanying transport documentation on the condition that the transport agent has contacted us to brief us relatively at +30 2810 363246 Monday to Friday 10:00 – 16:00 (national and religious holidays excluded)
Products have to be intact and in excellent condition, packaged and sealed with all accessories and completely unworn. The products’ package must be returned and in excellent condition too as it constitutes part of the product itself.
The customer undertakes the expense (6€) of sending the to-be-replaced product and receiving the new one and is obliged to use the same transport agent.
The product is valid to return on the condition that it has been completed properly and has been admitted and validated by AVATONTECH.COM
Under the above conditions and after the product has been returned and checked by AVATONTECH.COM, it will be replaced with a new one of the identical model. In the event of unavailability of a particular product, it can be replaced with a suitable alternate model of such quality and price or with a completely different product (or set of products) up to the price the customer has already paid or to a higher one if the customer so wishes.
In the event that the customer wishes not a replacement, the money shall be deposited to his bank account within (15) fifteen days.